We are currently experiencing issues with one of our mail servers. We expect service to return very shortly.
UPDATE: The outage has continued longer than expected. We apologize for the inconvenience. ETR is another 10 minutes. We appreciate your patience.
UPDATE: Mail services were restored. We apologize for any inconvenience.
A scheduled maintenance is currently underway. The virtual infrastructure will be offline temporarily.
UPDATE: Maintenance is now complete.
During a routine maintenance we experienced problems that have caused our virtual infrastructure to temporarily go offline.
Our network technicians are currently bringing the system back online.
We apologize for any inconvenience this may have caused, and we will provide an update as soon as all systems are back to normal.
Update: All virtualized systems are back online. Again, our apologies for any inconvenience.
We are currently experiencing problems with our Tata Communications connection. All other connections from other service providers are operating properly.
This failure is unrelated to Digital Days equipment and Tata is currently investigating the issue on their end.
We will provide an update as soon as it is available. We apologize for the inconvenience.
Update (11:40 pm EST): Tata confirms the failure of their Montreal router. ETR is 30 minutes. They are reloading the router rather than moving to a cold standby.
Update (2:50 am EST): After much longer than expected, service from the Montreal router of Tata has resumed. Still no update as to the reason it took so long.
Update (4:30 am EST): The Tata Communications Montreal router has failed again.
Update (5:00 am EST): Tata has indicated that their previous attempt has failed. They contacted Cisco and they are now reloading the router once again. New ETR is 1 hour.
Update (10:20 am EST): Although Tata’s Montreal router has been reloaded and brought back up, it still appears to be experiencing CPU spikes that are causing lost packets.
Update (11:30 am EST): Tata appears to have resolved it’s router issue and our Tata link is now fully operational again. Mail services will be migrated back to the Tata link shortly.
A quick update to this morning’s incident.
The final 2% of infrastructure is now online. All clients within the problematic virtual pool should now be up and running. No other equipment in any other datacenters were affected.
Although the power failure at iWeb-CO was outside of our control, we very much apologize to our clients for the service interruption.
That datacenter will be providing us with a full incident report.
We have experienced a major incident due to temperature & Hydro issues at the iWeb datacenter.
Although power was lost to all customers within that datacenter (including ourselves) 98% of the equipment has successfully come back online.
We are currently experiencing issues with a virtualized cluster although all storage is already online. We will update this blog as soon as those virtualized services are restored.
We will demand a full report from the iWeb-CO datacenter once this incident is resolved. We very much apologize for to any of our customers affected by the service interruption.
Digital Days has just launched a new version of our website!
Our new site now features services such as Outsourced IT Support, Cloud Computing, Datacenter Solutions, Web Hosting Solutions, and Hardware & Software Solutions.
Visit the new site today!
Digital Days is pleased to announce that you may now establish encrypted connections with our servers for SMTP, POP3, and IMAP as well as HTTPS webmail connections. Our certificates are now 2048-bit keys and offer you a multitude of ways of checking your e-mail.
Please update your settings to use SSL encrypted connections and then change your e-mail account passwords for extra security.
We would like to extend a warm welcome to the latest member of our team, Stendhal.
Stendhal has extensive experience in Microsoft systems management and will be working on our Xen and Hyper-V virtualization farms as well as administering many of our Microsoft Windows based offerings.
Customers should note that the new 2048-bit SSL keys will require approximately five times the processing power as their 1024-bit SSL predecessors did.
As always, Digital Days is available to assist you with your SSL acceleration needs and will now be providing Citrix NetScaler solutions through our virtual server offerings.
Contact us today to find out how Digital Days can help keep your customer’s web user experience optimal.