Digital Days Blog

Corporate Customer Center

Our Offices Are Closed Today

Our offices are closed today for St-Jean-Baptiste.  Please use our emergency voicemail system at extension 4 for immediate assistance.

All systems and server surveillance continue 24/7 and technicians are on call.

Bonne fête de la St-Jean!

DNS Server 38.102.76.33 Offline

Due to routing issues on the network our 38.102.76.33 DNS server is on, that server has temporarily been taken offline until the routing issue is resolved.  Even though only a small group of IPs are affected, we would prefer the DNS not respond rather than respond incorrectly.

All customers have been provided several DNS servers to use and so service should be unaffected.

Mail Server Service Restored

The license key error has been corrected and all mail servers have returned to normal.  The approximate downtime was 30 minutes.  We apologize for the inconvenience.

Mail Server Issue

There is a problem with a license key on one of the mail servers.  We are in the process of correcting the issue.

BlackBerry Users Experience E-Mail Outage

From cnet:

BlackBerry users around the country were without e-mail for about 3 hours in a nationwide outage that affected users on all major wireless networks.

You can see the whole article here.

iWeb Experiences Network Instability

From the iWeb blog published on February 16, 2009 at 12:28 pm by iWeb-SLee:

We have experience some major network instability with the BGP sessions between 11:24 and 12:07. There were two ASN (39625 and 47868) who were injecting very long AS paths (over 255) in the global Internet. This caused our Cisco routers to reset the BGP sessions intermittently when they received the bogus routes. We have filtered out those AS numbers and the network is stable now. We are monitoring the situation. We are sorry for the inconvenience caused. Every thing should be back to normal now.

Digital Days Anniversary

With the arrival of the month of December this year, Digital Days celebrates it’s 10th year in business.

I would like to take this opportunity to thank all of our customers for their support (some of whom have been with us for all 10 years!) and to say what a pleasure it continues to be to serve our clients and participate in their growth and success.  It’s not in every business that one has the good fortune of having clients become friends, and that fact is certainly not lost on me.

Once again, thank you for your business, and all the best this coming year!

Digital Days Authorized to Lease Dell Systems

Although Digital Days has long been an authorized Dell reseller, we just secured the ability to lease Dell equipment to our Canadian customers.

This agreement covers desktops, notebooks, servers and network equipment.

For more information about leasing options and pricing, please contact our staff.

Digital Days Moves to VoIP

Digital Days is pleased to announce that we have just completed the implementation of Open Source Asterisk as our new VoIP-based telephony system.

The use of Asterisk will now provide customers with more options, more information, and a more advanced emergency support system.

Please note that our menu options have changed, however key menu selections from our previous phone system remain.  Other than for specific employee extensions, there is no need to update staff on contact procedures for Digital Days.

Website Browser Icons: favicon.ico

Customers often ask me how to get their logo to appear in the tab at the top of their browser when viewing their website.

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In the past some basic Photoshop skills were required, but today you can simply use Chami’s online webtool FavIcon from Pics.

Just take any large copy of your logo, make sure it’s in the form of a square, and upload it to Chami for conversion.  You’ll receive a zip file with your icon for you to upload to the root folder of your site.  It’s that simple.

You can even make animated favicons with any text you like using the site.