Our network technicians are currently bringing the system back online.

We apologize for any inconvenience this may have caused, and we will provide an update as soon as all systems are back to normal.

Update: All virtualized systems are back online. Again, our apologies for any inconvenience.

This failure is unrelated to Digital Days equipment and Tata is currently investigating the issue on their end.

We will provide an update as soon as it is available.  We apologize for the inconvenience.

Update (11:40 pm EST): Tata confirms the failure of their Montreal router.  ETR is 30 minutes.  They are reloading the router rather than moving to a cold standby.

Update (2:50 am EST): After much longer than expected, service from the Montreal router of Tata has resumed.  Still no update as to the reason it took so long.

Update (4:30 am EST): The Tata Communications Montreal router has failed again.

Update (5:00 am EST): Tata has indicated that their previous attempt has failed.  They contacted Cisco and they are now reloading the router once again.  New ETR is 1 hour.

Update (10:20 am EST): Although Tata’s Montreal router has been reloaded and brought back up, it still appears to be experiencing CPU spikes that are causing lost packets.

Update (11:30 am EST): Tata appears to have resolved it’s router issue and our Tata link is now fully operational again. Mail services will be migrated back to the Tata link shortly.

The final 2% of infrastructure is now online.  All clients within the problematic virtual pool should now be up and running.  No other equipment in any other datacenters were affected.

Although the power failure at iWeb-CO was outside of our control, we very much apologize to our clients for the service interruption.

That datacenter will be providing us with a full incident report.

Although power was lost to all customers within that datacenter (including ourselves) 98% of the equipment has successfully come back online.

We are currently experiencing issues with a virtualized cluster although all storage is already online.  We will update this blog as soon as those virtualized services are restored.

We will demand a full report from the iWeb-CO datacenter once this incident is resolved.  We very much apologize for to any of our customers affected by the service interruption.

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Visit the new site today!

Please update your settings to use SSL encrypted connections and then change your e-mail account passwords for extra security.

Stendhal has extensive experience in Microsoft systems management and will be working on our Xen and Hyper-V virtualization farms as well as administering many of our Microsoft Windows based offerings.

As always, Digital Days is available to assist you with your SSL acceleration needs and will now be providing Citrix NetScaler solutions through our virtual server offerings.

Contact us today to find out how Digital Days can help keep your customer’s web user experience optimal.

Please note that while it is technically possible to submit a 1024-bit CSR with some shorter-term SSL products for some brands of SSL certificates sold through Digital Days, we strongly recommend that you require and submit 2048-bit CSRs with all certificate orders . Requiring 2048-bit CSRs for all orders now will ensure that you avoid any complications both now and in the future as our vendors continue the transition process.

I would like to take this opportunity to thank all of our customers for their support (some of whom have been with us for all 10 years!) and to say what a pleasure it continues to be to serve our clients and participate in their growth and success.  It’s not in every business that one has the good fortune of having clients become friends, and that fact is certainly not lost on me.

Once again, thank you for your business, and all the best this coming year!